ABOUT US

Established in 1998, New Directions Aromatics (NDA) was created with the goal of making a significant contribution to the Essential Oils market. Our founders aimed to inspire change by supporting the worldwide distribution of premium quality Essential Oils. Headquartered in Toronto, Canada, NDA started wholesaling essential oils and packaging materials, with only a handful of distilleries. Eventually, our product line expanded to include cosmetic bases developed in-house, as well as fragrances and botanical extracts.

Today, New Directions Aromatics is a leading wholesale supplier of essential oils, natural raw materials, and specialty packaging. We source directly from ethical producers in all six continents, enabling us to offer the largest selection of pure essential oils at accessible prices. Our longstanding reputation allows us to negotiate high-volume contracts with global partners and offer some of the most competitive wholesale prices in the industry. This is especially beneficial for our enterprise business customers as it enables us to offer exclusive pricing for bulk orders.

New Directions Aromatics is a certified Organic, Kosher, and Vegan facility. Our facilities are equipped with a laboratory that uses state-of-the-art gas chromatography to rigorously test the veracity of the purity and potency of our sourced oils. This ensures that our customers are always supplied with superior products. Whether you are in the market to make a small batch for your store or a large run for your global brand, NDA can satisfy your needs. If you are looking for industry-leading products, timely order fulfillment, a knowledgeable sales team, and exceptional customer service, then we are you one-stop shop.

QUALITY POLICY

New Directions Aromatics Inc. will consistently provide products and services that meet or exceed the requirements and expectations of our customers. We will actively pursue ever improving quality through programs that enable each employee to do their job right the first time and every time.

At New Directions Aromatics Inc., our mission has always remained the same:

To supply the finest, purest, natural, safe and quality products at honest, competitive wholesale prices.
Our dedication to customer service means that we aim to ensure that every time our customers deal with New Directions, it is a pleasant and memorable experience.
Continuous improvements to all aspects of our business.
Our commitment to maintaining the integrity and trustworthiness of organic products. Ensuring compliance with organic standards and regulations with effective Organic Fraud Prevention Plan and procedures in place.

The management of New Directions Aromatics Inc. recognizes that our future success depends upon achieving these goals by:

Supplying our clients with the finest of ethically produced natural materials and specialty packaging.
Providing all employees with the training and tools necessary to perform their job in the most efficient and effective manner possible.
Providing the necessary resources and personal support required for successful implementation and maintenance of our Quality Objectives and QMS.
Compliance with all relevant laws and regulations.

For many years, NDA has implemented and maintained a successful quality management system that complies with the requirements of the ISO 9001:2015 quality standard (previously ISO 9001:2008). Our ISO 9001:2015 certification demonstrates our unwavering emphasis on quality control and continuous improvement; the international standard, which is rigorously comprehensive and dedicated to assuring the quality and safety of our products, covers everything from leadership, to monitoring, to constant growth and reflection.

OBJECTIVES

To supply our clients with the finest of ethically produced natural materials and specialty packaging.

To cater to the needs of our diverse clientele by offering a variety of pack sizes to suit, ranging from 1/6 oz to 55 gallon drums.

To offer honest and competitive prices made possible by our Worldwide Central Purchasing Volumes.

To constantly research and source new products that meet our customers' growing needs.

To offer the highest levels of Customer Service backed by our 100% Satisfaction Guarantee Policy.

ABOUT US

QUALITY POLICY

OBJECTIVES

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